The Maple Leaf Difference

Maple Leaf Managed Services stands out from other MSPs by offering tailored IT solutions and personalized service. Our 24/7 expert support ensures minimal downtime, and our advanced security measures protect against evolving cyber threats. With a proven track record and customer-centric approach, we deliver reliable, secure, and customized IT services to drive your business forward.

Managed Helpdesk

Our managed helpdesk provides 24/7 expert support, ensuring minimal downtime and swift issue resolution to keep your business running smoothly.

Infrastructure Support

Our infrastructure support services ensure optimal performance and reliability of your IT systems, allowing your business to operate efficiently and effectively.

Total Security Solutions

Our total security solutions protect your business from threat actors with advanced, comprehensive defenses against cyber attacks.

Dedicated Account Manager

We provide our customers with a dedicated account manager to ensure personalized service and tailored IT solutions.

Cost Savings

Experience cost savings through our managed IT services, optimizing your technology infrastructure and reducing operational expenses.

Multichannel Support

We offer multi-channel support via SMS, Email, Phone, or Live Chat for your convenience and accessibility.

More About Our Services

24/7 Managed Helpdesk

Maximize productivity with our 24/7 Managed Helpdesk service, ensuring seamless operations and swift issue resolution.

Tailored Security Solutions

Protect your business with our tailored security solutions, ensuring comprehensive defense against cyber threats.

Infrastructure Support

Enhance your business operations with our expert infrastructure support, delivering robust management and maintenance to ensure the reliability, efficiency, and security of your IT systems.

The Maple Leaf Managed Services Blog

Tips, tricks, security bulletins, and service updates!

Experience Maple Leaf Managed Services — Risk-Free for 30 Days

At Maple Leaf Managed Services, we understand that choosing a managed IT provider is a big decision. Your business relies on technology to stay productive, secure, and efficient, and partnering with the right IT team can make all the difference.

That’s why we’re offering new clients the opportunity to try our full range of managed IT services completely free for 30 days. No contracts, no hidden fees — just a chance to experience the level of service, expertise, and peace of mind that our clients enjoy every day.

During your 30-day trial, we will:

  • Monitor and secure your IT infrastructure
  • Provide proactive support for your staff
  • Ensure your systems run smoothly and efficiently
  • Offer expert advice tailored to your business needs

This is our way of letting you see the value of our services before making a commitment. We’re confident that once you experience the reliability, responsiveness, and expertise of Maple Leaf Managed Services, you’ll understand why businesses across Ottawa trust us with their IT.

Ready to try us out?

Fill out the form below, and one of our account managers will get in touch with you to roll out your month of free service.

Identifying a Phishing Email

Every day, individuals who are not technology experts receive fraudulent emails similar to the one below. In this example, we will highlight several clear indicators of its illegitimacy and guide you through the process of identifying them, helping you avoid falling victim to such scams.

In the screenshots provided, the sender claims to represent the Royal Bank of Canada (RBC) Security Team. However, the sender’s email address is stage@smartgamma.dev, which is a clear red flag. Legitimate organizations will always use official domains in their communications.

Another suspicious detail is the salutation, “Dear Valued Customer.” Authentic emails from RBC or any reputable institution typically address recipients by their first or last name. This impersonal greeting is a common sign of phishing attempts designed to cast a wide net. Read More

Crowdstrike x Microsoft Blue Screen Collab Fix

Experiencing a Blue Screen of Death (BSOD) can be a nightmare for any computer user, and when it’s caused by a security software update, the frustration can be even more significant. Recently, a CrowdStrike update has led to BSOD issues for many users. Fortunately, there’s a straightforward solution to this problem. Follow these steps to fix the CrowdStrike/BSOD issue and get your system back to normal.

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